Gain an unmatched view of the entire customer journey across every digital channel
Glassbox combines tagless data capture with AI-powered analytics to dramatically improve how teams understand and delight their customers. Our platform automatically:
Captures unlimited interactions & technical events on any digital channel
Identifies the root cause of customer behavior
Surfaces patterns, trends and key insights for easy analysis
Deeper data should make your job easier, not bury you in drudge work. Glassbox replaces cumbersome manual reporting with AI-powered dashboards, so you can connect the dots and make informed decisions without breaking a sweat (or reaching for that bottle of aspirin on your desk).
Advanced customer insights shouldn’t require an advanced degree. Glassbox leverages AI to identify and surface the most critical findings at every journey stage, so non-technical stakeholders can effectively get to the bottom of customer behavior.
Glassbox collects real-time customer journey data, enabling immediate visibility into emerging patterns, trends, anomalies and business impact.
Glassbox is stuffed with standout features to help improve your digital customer experiences—including the most mature native mobile app analytics tool on the market.
Gain an unmatched view of the entire customer journey, including 100% of interactions & technical events across your digital channels.
Quickly uncover contextual insights, so you can stop observing actions and start understanding behavior.
Leverage AI-prioritized improvements to rapidly correct sources of friction at any touchpoint.
See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into better digital experiences.
