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QA Performance Lead

Israel Office | Full-time | Senior


Glassbox is looking for a QA Performance Lead to join our QA team

Glassbox is a world leader in digital experience analytics that continues to strengthen its position in the market, most recently by acquiring a strong player in the CX field- SessionCam  

Together, we continue advancing our mission to provide greater insight and value into how companies engage with their customers online by creating frictionless digital journeys. 

When was the last time you were excited to go to work?


What You Will Do

  • Ownership for all planning, developing(hands-on), executing, and monitoring of load and performance testing across Glassbox R&D
  • Work closely with all R&D teams to ensure systems meet load and performance SLAs
  • Investigate and identify root causes for issues independently and also cooperating with other R&D teams
  • Design, implement and improve load and performance testing tools, infrastructure, and reporting frameworks
  • Jointly own and maintain load and performance test environments with DevOps engineers
  • Gain a broad knowledge of product architecture, technology, and it's business
  • Suggest improvements and discover opportunities for performance enhancements in our architecture and systems



What you will need

  • 3+ years of hands-on experience planning, developing, executing, and monitoring load and performance tests running in complex and distributed environments 
  • Excellent problem-solving and analytical skills with a focus on performing root cause analysis of issues. Self-learner that can understand complex systems - MUST
  • Experience writing and/or executing complex scripts: Shell scripts, Batch files, JavaScript, Java, or similar languages
  • 2+ years experience with test automation tools such as JMeter, Blazemeter, Taurus and integrated with CI pipelines (e.g. Jenkins)
  • Experience with monitoring and analyzing server performance metrics and OS alerts using a variety of tools (e.g. Grafana, JConsole, OS tools, Logs, etc)
  • Experience with Linux-based operating systems
  • Strong sense of ownership, initiative, assertiveness, and ability to work independently 
  • Excellent interpersonal skills with the ability to make decisions, influence and lead changes
  • Effective communication in English – both verbally and written

An advantage

  • Development and implementation of performance management frameworks
  • Ability to estimate tests, produce regular status reports, and prioritize tasks
  • Knowledge in Java JVM behavior (memory, garbage collection, threading) and distributed systems analysis
  • Thrive and enjoy working in startups and a fast-paced environment 
  • BSc in Computer Science / Computer Engineering

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