Users love us — but don't just take our word for it

It's easy to understand and allows me to create analytical reports based on the session replies.

What I appreciate most about Glassbox is how it captures every digital interaction in real time, providing a comprehensive and transparent view of user behavior. The visual session replay feature allows me to quickly identify areas where users encounter difficulties. Its analytics are both robust and easy to use, enabling teams to implement data-driven improvements efficiently. In summary, Glassbox speeds up troubleshooting and significantly improves the digital customer experience.

Glassbox offers outstanding insight into the complete digital customer journey. I truly value how user-friendly the platform is, as it enables us to swiftly pinpoint areas of friction and enhance the user experience with confidence. The real-time session replay and analytics tools are extremely effective for diagnosing issues and boosting conversion rates. All in all, it has transformed the way we understand customer behavior and supports us in making informed, data-driven decisions.

Very user friendly and easy to navigate. Pages are so easy to understand and you will be so familiar with the steps accordingly. Also, Funnels are very much accessible to those that can view and help with further checking and investigations.

Safe information for clients with auto-redact feature.

Like utilizing Glassbox for its ease of use and intuitive interface, which makes it an essential tool for analysis and investigation. It offers comprehensive session replay capabilities, allowing for detailed tracking of user behavior and interactions on the websites. It also supports deep insights into customer journeys to identify customer issues more effectively.

How everything is linked. Obviously you get a vast amount quantitative data from your pages and journeys but you also get to understand why users aren't converting/progressing via the session recordings.

Glassbox makes it very easy to search and find information about sessions. The interface is intuitive, and locating specific data is quick and efficient.

It's great that I can view the customer journey through the app, and watch the relevant network calls. It helps greatly debug issues related to customer experience, and in addition get the calls. so I can create my own flows for load tests running the exact order of requests to the various services.