Users love us — but don't just take our word for it
What our users are saying...
All Industries
Financial Services
Telecommunications
Insurance
Retail
Hospitality
Diagnose
the ability to quickly find meaningful sessions to diagnose issues on our sites
Experience with Glassbox
I think the most helpful thing about Glassbox is that it allows you to see more your customer is needing assistance with
Great Reporting
Reporting mechanism, and liberty to create funnels for more personalized and detailed reports.
What the user says
Glassbox allows me to see exactly what the users saw. There's no more guessing or trying to blindly replicate an issue.
Quick and easy
i love the fact that i can get a quick and easy read on my customers habbits and see if there is anything out of the ordinary at first glance
Insights that work!
Being able to see the full connections and their locations for our day to day role this helps us submit the correct response
Great to see the business flows
I love the detail of the extension that you can get on the spot of a specific page. Also love the business flow and chose and pick a certain workflow.
Easy tool to use
the ease of this tool - it is very apparent where everything is and how to use it - and the session details appear in context
Easy to Navigate
The thing I like most about Glassbox is that it is very easy to navigate
Boost your organization’s customer IQ
See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into enhanced digital experiences.