Proactive CX
Transform your CX with actionable insights
Give your teams a deeper understanding of the customer experience so they can make meaningful improvements that impact brand loyalty, customer retention and revenue.
See precisely why users abandon your site
Accessible data for quick analysis
Focus on what matters most
Find and fix friction before it costs you customers
Learn how to proactively find hidden pain points, prioritize fixes based on financial impact, and optimize customer journeys.
Quick issue resolution
See exactly what your users experience.
Mobile Analytics
Optimize the mobile customer journey for maximum impact.
Scale without limits
Unlimited users and APIs that integrate with existing systems.
Increase customer loyalty
Drive revenue growth with proactive insights.
Multiple deployments
Glassbox supports on-prem, cloud, and hybrid environments
A unified solution anchored by session replay
Our all-in-one platform rises above traditional CX solutions by serving the diverse needs of multiple teams. With enterprise-wide reach and role-based support, we help you address complex challenges across the business.