See precisely why users abandon your site
Understand customer drop-off like never before. Glassbox captures all user interactions across digital channels and provides visual journey mapping so you can pinpoint exactly where and why customers leave.
Give your teams a deeper understanding of the customer experience so they can make meaningful improvements that impact brand loyalty, customer retention and revenue.
Understand customer drop-off like never before. Glassbox captures all user interactions across digital channels and provides visual journey mapping so you can pinpoint exactly where and why customers leave.
Accessible data for quick analysis
Data delays and access issues hinder timely analysis and action. Glassbox's auto-instrumented session data delivers real-time insights into drop-offs and friction so that you can make faster decisions based on an immediate understanding of user behavior.
Focus on what matters most
Prioritize fixes effectively with Glassbox. We use error analysis, Augmented Journey Mapping (AJM) and Voice of the Silent (VoS) to link issues to conversion drop-offs and quantify their impact, even when customers don't provide feedback. This ensures you focus on resolving high-impact issues.
See how your website stacks up against key performance indicators and leading industry benchmarks.