Resource Center

Resource Center

All the information you need to deliver better digital customer experiences from leading CX experts at Glassbox and the industry.

Research reportPersonalization in the Age of AI
Research report

Personalization in the Age of AI

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BenchmarkResource fsi maturity assessment
Assessment

Financial Services Maturity Assessment Tool

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Sofi case study 2x
Case study

SoFi Prevents $9M in Potential Revenue Loss

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Marriott case study
Case study

Marriott Optimizes Activation and Login Using Digital Experience Insights

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Use Case Module Image
Case study

Credit.com Enhances Error Troubleshooting With User Experience Insights

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GuideE BOOK 1
Virtual guide

Surviving the FinTech Apocalypse: A Guide for Retail Banks

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Icon template 1Eommerce customer journey map template
Template

Ecommerce Customer Journey Mapping Template

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Insurer
Case study

Leading European Insurer Secures Extra $500K in Policy Revenue With One Simple Fix

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Bank
Case study

UK Bank Fixes Form Error to Improve the Account Opening Journey

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