Glassbox Accessibility

The only CX platform that turns real sessions into accessibility insights

Continuously detect accessibility issues across your entire digital journey and remediate faster with AI-powered code suggestions — keeping you compliant, inclusive and customer-ready.

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The missing piece in digital accessibilty

Accessibility is no longer optional. With new digital accessibility standards emerging worldwide, organizations face rising legal, financial and reputational risks if their digital experiences aren’t fully accessible.
Traditional tools like crawlers, rulers and extensions often fall short. They miss dynamic journeys and often demand heavy manual QA and dev effort without providing the actual human experience.
Glassbox Accessibility changes that. It’s the first customer experience platform with accessibility built in, ensuring you can identify, prioritize and resolve issues faster.

From manual effort to effortless automation

Unlike manual crawlers, Glassbox runs in the background, integrates into your workflows and detects issues across all sessions—including logged-in and personalized content—turning accessibility into a continuous, automated capability.

Continuous session recording

Every customer interaction is captured and scanned against WCAG, EN and ARIA standards, surfacing accessibility issues in real journeys and ranking them by severity.

Actionable insights for QA

QA teams get detailed issue reports: frequency, severity, violated standards and code-level suggestions to accelerate remediation.

Streamlined developer workflow

Developers receive example-based, AI-driven remediation guidance, reducing Dev & QA workload and closing compliance gaps faster.

Real-time compliance reporting for managers

Aggregated dashboards track progress, rank pages by severity and provide an overall accessibility score, making compliance measurable and transparent.

Empowering your business through inclusive digital experiences

Compliance protection

Stay ahead of evolving regulations like EAA, ADA and WCAG. Avoid costly lawsuits and reputational damage by ensuring your digital experiences meet the highest accessibility standards.

Accessible CX

Deliver seamless journeys for all users — including those with disabilities — expanding your audience and strengthening brand trust.

Operational efficiency

Streamline accessibility across QA, development and management with continuous monitoring, AI-driven remediation and transparent reporting — saving your teams hours of manual effort.

Learn more about Accessibility

What is a Web Accessibility Tool?

A web accessibility tool helps teams identify and fix barriers that prevent people with disabilities from using a website. Tools range from browser plugins and code validators to enterprise platforms like Glassbox, which monitors accessibility in real user sessions. Glassbox not only checks your site against WCAG and ADA standards but also shows how real users experience it, making compliance actionable.

What is WCAG vs ADA?

Web Content Accessibility Guidelines (WCAG) are a global set of technical standards that define how to make digital content accessible. The Americans with Disabilities Act (ADA) is U.S. legislation that requires equal access and is often enforced using WCAG as the benchmark. In short, WCAG sets the “how,” while ADA defines the “why” and carries legal weight for organizations operating in the U.S.

How to Make a Website Accessible for the Visually Impaired?

Start by ensuring that all visual content has accurate text alternatives, like alt text for images and labels for form fields. Use sufficient color contrast, scalable fonts and logical heading structures to make content readable with screen readers or magnifiers. Glassbox Accessibility helps by detecting these issues automatically in user sessions, so fixes can be prioritized and addressed quickly.

How Do I Check if My Website is ADA Compliant?

You can check ADA compliance by running automated scans, performing manual tests with screen readers and validating against WCAG success criteria. Glassbox provides real-time monitoring, session-based scoring and code-level guidance for ongoing compliance. This ensures your website stays aligned with ADA expectations and reduces the risk of lawsuits or accessibility gaps.