Glassbox Earns a 2025 Top Rated Award From TrustRadius
June 10, 2025– Glassbox, a leading provider of AI-fueled customer intelligence solutions that empower enterprises to deliver proactive, preventive and secure digital customer experiences, today announced that TrustRadius has recognized Glassbox with a 2025 Top Rated Award. Glassbox has won in the Marketing category.
With a trScore of 9.3 out of 10 and over 65 verified reviews, Glassbox is recognized by their customer reviews as a top player in the Marketing software category.
“Glassbox earning a TrustRadius Top Rated award speaks volumes about their commitment to helping brands truly understand and optimize the digital customer journey,” said Allyson Havener, Chief Marketing Officer at TrustRadius. “Their customer reviews highlight Glassbox’s unique ability to turn complex user behavior into actionable insights—empowering businesses to create frictionless, data-driven experiences that drive loyalty and growth.”
Since 2016, the TrustRadius Top Rated Awards have become the B2B’s industry standard for unbiased recognition of excellent technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown of the methodology and scoring that TrustRadius uses to determine Top Rated winners.
Hear from verified users on how much they value Glassbox:
“We use Glassbox to understand where and why our customers are leaving our site due to experience issues or technical ones. The AI features that Glassbox has makes it very easy for us to quickly access the data and get insights on where we need to focus. our site now is more solid and customer facing.”
At Glassbox, we’re proud to create products that inspire such gracious feedback in our user community. Thank you for supporting our work, and for sharing your feedback on TrustRadius.
Looking to share your own feedback? Please leave a review here.
About Glassbox:
Glassbox is a leading AI-driven platform that captures, analyzes and optimizes user interactions across all digital channels, including web and mobile. Trusted by the world’s top enterprises in highly regulated industries, Glassbox helps organizations enhance digital experiences, improve brand loyalty and drive revenue growth. By providing 100% user session capture, real-time alerts and AI-powered insights, Glassbox empowers businesses to identify and resolve customer challenges, ensure accessibility and prevent fraud attacks. Industry leaders such as Citi Bank, SoFi and Credit.com rely on Glassbox to transform data into actionable decisions. To learn more, visit www.glassbox.com.
About TrustRadius:
TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.
