Join senior digital, accessibility, and customer experience leaders for an afternoon of discussion, insight, and networking focused on creating more inclusive digital experiences that improve trust, reduce friction, and strengthen compliance readiness.
Accessibility matters more than ever
Digital accessibility impacts every stage of the customer journey. Yet many organizations still lack visibility into the barriers that prevent users from completing critical digital tasks.
At this leadership forum, attendees will learn how accessibility contributes to:
Improved customer trust and loyalty
Reduced digital friction and abandonment
Better user experiences for all customers
Stronger compliance readiness
Increased digital engagement and conversion
What We'll Explore:
Accessibility beyond compliance
Understanding accessibility barriers in real customer journeys
Building inclusive digital experiences at scale
Measuring the impact of accessibility initiatives
Emerging accessibility regulations and expectations
How accessibility and customer experience intersect
Practical strategies for improving accessibility across digital channels
See Accessibility Through Your Customers' Eyes
Many accessibility issues remain hidden until they impact real users.
By understanding how customers navigate digital experiences, organizations can uncover barriers, prioritize improvements, and create experiences that work better for everyone.
This session will explore how visibility into customer journeys can help teams move from reactive compliance efforts to proactive accessibility improvements.
Agenda
12:00 PM — Arrival & Networking Lunch
12:30 PM — Welcome & Opening Remarks
12:45 PM — Keynote
1:30 PM — Break and Networking
1:45 PM — Accessibility use case and live demo
2:30 PM - Moderated Peer Discussion
3:00 PM - Break and Networking
3:15 PM - Expert Panel / Fireside Conversation
4:00 PM - Event close
An Exclusive Setting for Meaningful Conversations
Hosted at the Tower Club Dallas, this intimate forum is designed to encourage discussion, peer learning, and networking among digital experience and accessibility leaders.
A member of our team will confirm your attendance shortly.
In the meantime, explore how leading organizations are improving accessibility and customer experiences through greater visibility into digital journeys.
