NEW REPORT: Holiday Spending & BNPL Trends. Read now
Back to Blog

Real User Monitoring

Transform user data into actionable outcomes

Product Overview

Real User Monitoring (RUM), also known as Real User Measurement, captures real-time performance data from every user interaction on your website or app. By embedding a simple JavaScript snippet on every page, RUM collects data from clicks, scrolls, pauses and exits. This provides client-side insights into user transactions, quantifies application responses and delivers actionable insights to optimize performance.

With Glassbox RUM, you gain valuable insights to optimize application components earlier in the page load flow, ensuring seamless and engaging user experiences at every stage.

Benefits

  • Immediate Actionable Insights: Get instant visibility into site errors and performance issues-from the page level to individual resources. Optimize in real time to reduce user frustration and increase satisfaction.
  • SEO Enhancement: Address site issues impacting Core Web Vitals (CWV) to maintain strong SEO rankings and improve performance.
Img81

Key Features

  • Real-Time Comprehensive Analytics: Collect 100% of user session data to measure and optimize performance for every interaction. Gain instant insights to resolve errors in real time and capitalize on opportunities as they arise.
  • In-Depth Page Resource Analysis: Aggregate data from all user sessions into a single view to explore how each resource performs and resolve issues quickly.
  • Core Web Vitals Monitoring: Track and improve CWV metrics-including Largest Contentful Paint (LCP), Interaction to Next Paint (INP) and Cumulative Layout Shift (CLS)--in real time. Address issues before they impact SEO scores.
  • Unified Digital Analytics: Integrate RUM with Glassbox's digital experience tools, such as session replays and journey analysis, for enhanced site and app performance insights.

Summary

Glassbox RUM turns real-time user interaction data into actionable insights. From identifying performance bottlenecks to improving Core Web Vitals and integrating with broader digital experience analytics, RUM ensures every user experience is seamless and optimized.

Boost your organization’s customer IQ

See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into enhanced digital experiences.

Get a demo